Terms & Conditions

1. Use of Website

• You are at least 18 years old or supervised by a guardian
• You will use this website only for lawful purposes
• You will not misuse or exploit any part of the website
• We reserve the right to suspend or terminate access in case of misuse

2. Product Information

• Product colors may vary due to screen differences
• Product availability may change without notice
• We reserve the right to correct pricing errors
• Orders may be cancelled if incorrect product or pricing info is displayed

3. Orders and Payments

• You must provide accurate and complete information
• Orders are confirmed after successful payment
• We may cancel or refuse any order at our discretion
• Payments are processed via secure third-party gateways

4. Shipping and Delivery

• Orders are processed as quickly as possible
• Delivery times vary by location
• Delays may occur due to external factors
• We are not responsible for courier delays
• Tracking details will be shared after dispatch

5. Return and Refund Policy

Eligibility for Returns

• Product is damaged or defective
• Incorrect product delivered
• Unused and in original packaging
• Reported within 48 hours of delivery

Non-Returnable Items

• Opened cosmetic products
• Used personal care items
• Items without original packaging
• Products damaged due to misuse

Return Process

• Contact support with order details
• Provide photos of the issue
• Wait for approval from our team
• Follow return instructions provided

Refund Policy

• Refunds processed after inspection
• Returned to original payment method
• May take 5–7 business days
• Replacement may be offered instead

6. Intellectual Property

All content including logos, images, product descriptions, and design are the property of Baelush.com and may not be used without permission.

7. Limitation of Liability

• We are not liable for indirect damages
• Not responsible for shipping delays
• Not liable for temporary downtime
• Products are used at customer discretion

8. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated terms.