Refund and Returns Policy

Last Updated: March 2026

Welcome to Baelush.com. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to comply with these terms.

If you do not agree with these terms, please do not use our website.

1. Use of Website

By using Baelush.com, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or guardian.
• You will use this website only for lawful purposes.
• You will not misuse, copy, or exploit any part of the website without permission.

We reserve the right to suspend or terminate access if any misuse is detected.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However:

• Product colors may vary slightly due to screen differences.
• Product availability may change without notice.
• We reserve the right to correct pricing errors at any time.

Baelush.com reserves the right to cancel any order if incorrect pricing or product information is displayed.

3. Orders and Payments

When placing an order on Baelush.com:

• You agree that the information provided is accurate and complete.
• Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order at our discretion.

Payments are processed securely through trusted third-party payment gateways.

4. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

• Delivery timelines may vary depending on location.
• Delays may occur due to courier services, holidays, or unforeseen circumstances.
• Baelush.com is not responsible for delays caused by shipping partners.

Customers will receive tracking details once the order has been shipped.

5. Return and Refund Policy

Customer satisfaction is important to us. Please read our return policy carefully.

Eligibility for Returns

Products may be eligible for return if:

• The product received is damaged or defective
• The product delivered is incorrect
• The product is unused and in original packaging

Customers must notify us within 48 hours of delivery if there is an issue with the product.

Non-Returnable Items

For hygiene and safety reasons, certain products cannot be returned, including:

• Opened cosmetic products
• Used personal care products
• Products without original packaging
• Products damaged due to customer misuse

Return Process

To request a return:

1. Contact our support team with your order details.
2. Provide photos of the damaged or incorrect product.
3. Our team will review and approve the return request.

Once approved, instructions will be provided for returning the product.

Refund Policy

After the returned product is received and inspected:

• Refunds will be processed to the original payment method.
• Refund processing may take 5–7 business days depending on the payment provider.

In some cases, we may offer replacement instead of refund.

6. Intellectual Property

All content on Baelush.com including:

• Logos
• Images
• Product descriptions
• Website design

are the property of Baelush.com and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

Baelush.com shall not be held liable for:

• Any indirect or incidental damages arising from the use of our products
• Delays caused by third-party shipping providers
• Temporary website downtime

Customers use products at their own discretion.

8. Changes to Terms

Baelush.com reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page.

Continued use of the website means acceptance of the updated terms.

9. Contact Information

If you have any questions regarding these Terms or the Return Policy, please contact us:

Website: Baelush.com
Email: admin@baelush.com